raja97 Privacy Policy
This page describes what we collect when you use raja97 and how we keep that data protected. Our commitment is to handle your account information—email, payment details, identity documents, transaction history—with the same security practices we apply across our platform in Jakarta, Surabaya, Bandung, and Medan.
We recognize that your data is sensitive. Whether you access raja97 via Android, iOS Safari, or desktop, we apply consistent encryption and verification protocols. This policy outlines what information we gather, why we need it, who may process it, and what rights you hold over your own data.
Our services are available only where local law permits. By using raja97, you agree to the data handling practices described here.
What we collect and why
We collect your email address, phone number, and legal name during account registration on raja97. We require this information to create your account, send you transaction confirmations, and contact you if we detect suspicious activity. We do not share this with third parties for marketing.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer (e-wallet, mobile banking, local payment, online payment), we record the transaction ID, amount, timestamp, and payment method. We store this data to reconcile your account balance, comply with anti-money-laundering rules, and help you retrieve deposit receipts if needed.
We also collect your identity documents—national ID card image, proof of address—as part of our KYC (Know Your Customer) verification. This step is required before you can withdraw funds from raja97. We encrypt these files and keep them separate from your main account profile.
Our platform logs your login times, IP address, device type, and browser information. We use this to detect unauthorized access attempts, secure your account if you reset your password, and improve our service on mobile and desktop clients.
How we use your data
We use your email and phone to send account notifications: login alerts, deposit confirmations, and withdrawal status updates. If you enable push notifications on your Android or iOS device, we may also send alerts about live-dealer table availability or sportsbook updates for Liga 1 and Piala AFF fixtures.
Your transaction history helps us calculate your account balance, generate withdrawal requests, and audit our own compliance. We do not use your data to build marketing profiles or sell your information to advertisers. We retain transaction records for a minimum period set by local law.
When you contact our support team, we keep a record of your message, our response, and any troubleshooting steps. This helps us resolve future issues faster and improves our service quality.
Third-party processors and data location
Our servers may sit outside your jurisdiction, but we maintain the same encryption standards regardless of physical location. We share your payment information only with the payment processors we use—the banks and digital-wallet providers you select (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). These partners are bound by their own privacy policies and legal obligations.
We do not sell, rent, or share your personal data with marketing agencies, data brokers, or unrelated third parties. If a court or government agency requests your data, we will comply only with a valid legal order.
Your rights and our commitments
You have the right to access, correct, or delete your personal data within the limits of applicable law. To exercise these rights, contact our support team with your account email. We will respond within a reasonable window and, if your request is valid, process it without undue delay.
We do not use cookies to track you across other websites. Our cookies on raja97 are functional only—they store your session ID and language preference so you stay logged in during your visit and the interface displays in your preferred language.
If we update this privacy policy, we will notify you via email or in-app message. Continued use of raja97 after such notice means you accept the new terms. We encourage you to review this page periodically to stay informed of any changes.
For any privacy questions or complaints, contact us using the details in our support section. We are committed to addressing your concerns promptly and working with you to resolve any data-handling issues fairly.